FAQ


FAQ

Return Policy

We are happy to take returns on all not opened and non-damaged boxes of LEGO product that we carry or have carried in our establishment.

With receipt – Full refund.
Without receipt – Store credit or exchange at the last sales price.

Play Zone Policies

All children under 12 years of age must be accompanied by an adult. No exceptions.

No climbing, sitting or walking on racetrack or tables.
No food or drinks in the play area.

Missing a piece? Broken piece?

If your set is missing a piece or has a broken piece you will be directed directly to LEGO to remedy this situation. https://service.lego.com/en-us/replacementparts?ignorereferer=true#BasicInfo

Where can I find LEGO instructions? 

The LEGO Company has made many of their instructions available.  You can find them at http://service.lego.com/en-us/buildinginstructions

If you need to find older instructions we suggest you use some of the fan run sites such as http://guide.lugnet.com/set/ or http://brickset.com/

Where can I buy bulk amounts of certain pieces?

LEGO offers select pieces in a program they call Pick-a-Brick http://shop.lego.com/en-US/Pick-A-Brick-ByTheme as well, www.bricklink.com is another popular 3rd party online resource for sourcing bricks in large quantities.

Can I use a LEGO Gift Cards or VIP Rewards Card at your store?

We are not a LEGO corporate store so we regret that we are not able to process LEGO Gift Cards or VIP Rewards Cards.  We happily sell and redeem our own Gift Cards. http://dev-toy-building-zone.ggprojects.com/gift-cards/